Welcome to Community Social  : a by invite
only  app brought to you from Club Concierge.

The foundation of this app is, simply put :
Connect. Collaborate. Concierge.

Terms and Conditions

Community Social Member Agreement

Welcome to Community Social! This agreement (“Agreement”) describes your rights and responsibilities in your use of Community Social’s website, mobile apps, and service, both as a visitor and as a registered Community Social member, and what you can expect from us. By clicking “I accept” or by otherwise indicating that you agree, you are agreeing to these terms, so please take a moment to read this legally binding agreement.

Community Social is the private social network for neighbourhoods; we hope that neighbours everywhere will use the Community Social platform to build stronger and safer neighbourhoods around the world. We use “Community Social” here to refer to the Community Social.com website and our iOS and Android apps (also referred to as our “Services”) that provide you with access to that platform. We also use “Community Social” to refer to the companies operating our Services.

Eligibility. Each person can only have one account per residence, and you may not share your account password with anyone else (even a family member sharing your home) or allow someone else to use your personal account. You must use your real name, not a pseudonym. If you are under 13 years old (or any older age of consent required to use social media services where you live), do not use our services or provide any data to us.

Address Verification. It is not OK to submit inaccurate registration information, or to register if you know you don’t meet our eligibility requirements. Providing false registration information violates our norms.
We make efforts to enforce our eligibility requirements,.

Account Types. Community Social offers personal accounts to individual residential members, and special, restricted-functionality accounts to property managers and their functionairies to use the app to give information to their neigbourhood as well as government agencies, such as city offices or police or fire departments, and to businesses, nonprofits, news media, and other organizations. Special accounts agree to additional terms and cannot see neighbourhood discussions, nor can they access private messages between neighbours. Not all Community Social account types and features are available in all locations;

Account Types. Community Social offers personal accounts to individual residential members, and special, restricted-functionality accounts to property managers and their functionairies to use the app to give information to their neigbourhood as well as government agencies, such as city offices or police or fire departments, and to businesses, nonprofits, news media, and other organizations. Special accounts agree to additional terms and cannot see neighbourhood discussions, nor can they access private messages between neighbours. Not all Community Social account types and features are available in all locations;

Preferences. By default, we subscribe you to email messages for your neighborhood and nearby neighborhoods and messages for SOS purposes. You can change your preferences about receiving messages from SOS, businesses, or other organizations on your app itself

Privacy. We know that you do not want spam or marketing phone calls from third parties, so we will never sell or rent your personal information to third parties, and we won’t share it with a third party unless we have your authorization. All offers are listed on your app in our Offers section. Our privacy policy explains how we handle member and visitor data collected and generated in the course of visiting or using Community Social. Please read it, as it forms part of this agreement.

Content. You retain all ownership rights to the text, photos, video, and other content you submit to Community Social (collectively, your “Content”). You give us permission, in the form of a nonexclusive worldwide license, to use, copy, and publish your Content based on your Community Social settings and the selections you make when posting and as otherwise described in our privacy policy.

Be A Good Neighbor. At Community Social, we believe that neighbourly behaviour is the foundation of healthy communities. Our Community Guidelines outline our expectations regarding appropriate use of Community Social. Do not provide us with any Content that you don’t have the right to publish, or that is defamatory, infringing, illegal or otherwise tortious. We do not proactively screen or monitor Content posted by members; however, we can remove Content posted by you, suspend, delete or deactivate your account or other privileges, or otherwise refuse service to you, if you violate this agreement or our other policies, or infringe intellectual property, or otherwise engage in behaviour that we think harms a Community Social neighbourhood.

Interacting with Other Members. Our Community Guidelines outline our expectations regarding appropriate use of Community Social, including how members interact with each other. While we hope other members will be neighbourly, we don’t control and aren’t responsible for their actions; we encourage you to do your own research before deciding to do business with another member. In using Community Social and its member-to-member transactional features (such as Market Place), you, like every member (including Forum, are acting on your own behalf and are responsible for your own decisions and actions, including posting Content and interactions with neighbours you meet through Community Social. If you write a recommendation or other comment about another neighbour or a business (for example, a recommendation of a tutor), be truthful, fair and neighbourly in your comments, and do not post any of their personal information (e.g., address, mobile number, or photos) without their permission. Some members take on a volunteer role as Lead for their neighbourhood, to help manage their neighbourhood on Community Social

Community Social does not interview, run background checks on, monitor, supervise, or control Community Social members, , and your use of Local Pages or any similar feature does not make us an employer, placement agency, representative, or agent of or for you or any other neighbour or service provider. If you and another member decide to work together, the two of you, and not Community Social, are responsible for complying with any laws that might apply, such as tax or employment laws. Community Social is not a party to transactions or disputes between members.

Feedback. Please feel free to share any feedback, suggestions, or ideas you have about Community Social with us, so long as you understand we may have already had the same idea, and you agree that we are free to use any feedback you voluntarily provide with no restriction or obligation (payment or otherwise) to you.

Text Messaging Alerts. If you use our text messaging service, note that text message alerts are not intended to replace any primary phone service, such as a traditional landline or mobile phone that may be used to contact emergency services. Community Social does not charge for sending text messages. Alerts sent via SMS may not be delivered if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time; furthermore, within a coverage area, factors beyond the control of the user’s wireless carrier may interfere with message delivery, including equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that SOS alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Copyright and DMCA. If you believe Content on Community Social infringes your copyright, you can reach our notification agent at Community Social.in
Email: copyright@Community Social.in.

Parental Controls. Parental control protections (such as computer hardware, software, or filtering services) may assist you in limiting access to material that is harmful to or inappropriate for minors.

Restrictions from Our Licensors. Some of the information and services available through Community Social are licensed from third parties and covered by these third-party terms and disclosures:

  • Users of our iOS application are subject to the following terms required by Apple: To the maximum extent permitted by applicable law, Apple does not have any warranty obligation with respect to the Community Social iPhone app. Apple is not responsible for addressing any claims by you or any third party relating to the Community Social iPhone app or your possession or use of it, including, but not limited to: (i) product liability claims; (ii) any claim that the Community Social iPhone app does not conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; or (iv) any infringement of a third party’s intellectual property rights. Where permitted by law, Apple, its subsidiaries and our other suppliers are third-party beneficiaries of this agreement, but no one else is. Without limiting the foregoing, (1) upon your acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce it against you as a third-party beneficiary, and (2) Apple is not a party to this agreement and is not responsible for the Community Social iPhone app or its contents.

Using Our App. If you download and install the Community Social app, we give you a limited non-transferable license to use it only to access and use Community Social on your own behalf through your iOS or Android product; additional terms may apply from the site you download it from (Apple App Store or Google Play store) or the manufacturers of your device or software.


Governing Law. This agreement is governed by Indian Law as it applies to agreements entered into and to be performed entirely in Bangalore, India

Venue and Jurisdiction. You and Community Social both agree that, except as described in the next two paragraphs, (i) any claim or dispute regarding Community Social will be resolved exclusively by a federal or state court located in Bangalore, India and (ii) we each agree and submit to the exclusive personal jurisdiction of those courts for litigating such claims or disputes.

Dispute Resolution. If you have a dispute with Community Social, you agree to contact us and try to resolve the dispute informally before pursuing other avenues.

Integration. This agreement includes our privacy policy and, if and to the extent applicable to you, our other terms, our news media addendum, and our business addendum. It constitutes the entire agreement between you and us with respect to our Services, and supersedes any other agreements or understandings (oral or written). We can amend this agreement, any additional terms, or the privacy policy by notifying you of the changes (for example, by emailing you, or by posting an amendment notice in your neighborhood’s news feed). If you keep using Community Social after the amendment is effective, you accept and are bound by the new terms; if you disagree with the new terms, you should stop using Community Social and delete your account.

No Warranty. COMMUNITY SOCIAL AND THE ASSOCIATED SOFTWARE AND SERVICES ARE PROVIDED “AS IS.” We do not promise that any aspect of our software or service will work properly or continuously. We may add, change, or discontinue product features; if you are dissatisfied, your only remedy is to stop using Community Social or the affected feature. Some jurisdictions do not allow warranty exclusions, so they may not apply to you.

Indemnity. If someone brings a claim against Community Social (whether against the company or any of its employees, directors, or officers) based on a harm you caused, you agree to reimburse us for any costs we incur in defending against that claim, including reasonable attorneys’ fees as well as damages.

Disputes Between Members: Waiver of Claims Against Community Social. In the real world and online, neighbors sometimes disagree. If you have a dispute with another Community Social member, we hope that you will be able to work it out amicably. However, if you cannot, please understand that Community Social is not responsible for the actions of its members; each member is responsible for their own actions and behavior, whether using Community Social or chatting over the back fence. Accordingly, to the maximum extent permitted by applicable law, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes

General. This agreement does not create any agency, partnership, joint venture, employment or franchise relationship. To the extent allowed by applicable law, the English version of this Agreement is binding and other translations are for convenience only. Any unenforceable portion of this agreement shall be enforced to the maximum extent possible, and the remaining portions shall be given full effect. Our failure to act in a particular circumstance does not waive our right to act with respect to that or other circumstances. We shall be excused for any problem due to a circumstance beyond our reasonable control.

Community Guidelines

Our mission is to provide a trusted platform where neighbours work together to build stronger, safer, happier communities, all over the world.

We want all neighbours to feel welcome, safe, and respected when using Community Social. For that reason, we've developed a set of Community Guidelines describing what behaviours are – and are not – allowed on Community Social. The crux of our Guidelines can be boiled down to one simple statement: Everyone here is your neighbour. Please treat each other with respect.

We rely on you, the neighbours who make up the Community Social community, to report content that violates these Guidelines. Violating the Guidelines has consequences, which may include removal of content, suspension of posting privileges, or even a permanent ban from Community Social. Because of the diversity of people in any neighbourhood, please keep in mind that while something may be disagreeable to you, it may not violate our Community Guidelines.

Be helpful, not hurtful

The heart and soul of Community Social are the helpful conversations that happen between neighbours. When conversations turn disagreeable, everyone on Community Social suffers. Our Guidelines prohibit posts and replies that discriminate against, attack, insult, shame, bully, or belittle others.

Don’t use Community Social as a soapbox

Community Social is a communication platform that allows neighbours to mobilize and get stuff done like never before. However, favourite causes that are pushed too hard, political campaigning, and personal views on controversial issues will inevitably rub one’s neighbours the wrong way. We rely on our members to report those who are over-posting, campaigning, and posting or ranting about controversial, non-local issues.

Community Social cannot be used for

  • Ranting
  • Over-posting
  • Dominating or hijacking conversations
  • Controversial issues
  • Religious issues
  • Politics and campaigning


Fences are sometimes necessary. But online privacy is always necessary. Community Social makes it safe to share online the kinds of things you'd be okay sharing with your neighbors in person.

Here's how:

  • Every neighbour has to verify their address.
  • Every neighbour signs in with their real name. Just like in person.
  • Your website is protected by password and encrypted by HTTPS.
  • We never share your info with advertisers.

  • Community Social Privacy Policy

    Welcome to Community Social! We invite you to read this privacy policy, which describes our privacy practices, including how and when we handle the member and visitor information collected and created through your use of Community Social.

    What is this document?

    This policy is a part of the Community Social member agreement, and it controls over any conflicts with that agreement. Please read this policy carefully. By visiting, joining, or using Community Social, or otherwise indicating that you agree to this policy, you consent to and authorize our using your personal information as described in this policy. If you don’t consent to us using your information as described, please stop using Community Social and, if you are a member, delete your account. Please contact us if you have any questions or concerns.

    Who or what is Community Social?

    Community Social is the private social network for neighbourhoods; we hope that neighbours everywhere will use the Community Social platform to build stronger and safer neighbourhoods around the world. We use “Community Social” here to refer to the Community Social.com website and our iOS and Android apps (also referred to as our “Services”) that provide you with access to that platform. We also use “Community Social” to refer to the companies operating our Services.

    If you live in India, Community Social is brought to you by Club Concierge Services Pvt. Ltd.

    What are Community Social’s rules and expectations about member privacy and information?

    Community Social can be a great way for members to come together and build community. To make it work, we have some clear ground rules and expectations about member information and privacy:

    • Don’t share your neighbours' information or non-public Content without their permission.
      • It’s important to Community Social that neighbours should be able to communicate privately amongst themselves; that’s why we restrict who can access your neighbourhood.
      • If you take information or Content shared by one member to another member and share it outside the neighbourhood(s) without their permission, you are violating your neighbours' expectations; that behaviour is a serious breach of trust.
    • Don’t share your personal account with someone else.
      • It’s important to Community Social that members be who they say they are. If you share your account, it’s not clear who is behind your name. (We make an exception for Local Pages and similar specialized accounts, since a business or news organization may need to authorize more than one person to manage its account.)
    • Don’t gather information from Community Social, either manually or using automation (such as through scripts, robots, crawlers or spiders).
    • We know that you do not want spam or marketing phone calls from third parties, so we will never sell or rent your personal information to third parties, and we won’t share it with a third party unless we have your authorization. Similarly, it is never OK for you to give, sell, rent, or otherwise share your neighbours' information from Community Social to third parties.
    • Violating any of the above or other aspects of the Community Social Member Agreement may lead to a loss of account privileges, potentially including a permanent ban from Community Social.

      What information does Community Social collect, and how?

      Community Social collects information a few different ways:

      We collect information from you, when you give it to us directly or give us the OK to get it from another source.

      For example, when you register for Community Social, you voluntarily provide your name, profile photo, email address, and similar information. Here are some other ways that you might provide us with information:If you decide to invite new members to join Community Social, you might share their residential or email address with us, or share your contacts with us, so we can send an invitation and follow-up reminders on your behalf.

      • If you want to join Community Social but we don’t yet have service for your neighbourhood, you might give us your contact information and ask us to notify you when we do.
      • If you want to support a local business, you might share information about it, in the form of a Recommendation in the Forums, where available. (Not all Community Social features or account types are available in all locations.)
      • If you want to help your neighbours and Community Social get to know you better, you may share information about yourself in your profile — your interests, skills, or even what you love about your neighbourhood.
      • If you want to communicate with your neighbors and share Content (as defined in our member agreement), you might post something on Community Social.
      • If you want to allow us to show you where you are on your neighbourhood map, to tag your posts, photos and events by location, to verify your address (where available), or to display activities and Content that may be relevant to your current location, we may ask your permission to access geolocation information from your mobile device.
      • If you contact us with a support request or comments, you may provide us with your contact information and a description of the issue so we can respond.

      We collect information from your browser, computer, or mobile device, which provide us with technical information when you use Community Social as a visitor or member. Like nearly every other online service, we automatically collect technical information created when you visit or use Community Social or read a message from us, including:

      • Device data, which tells us about the device you’re using: what type and model it is, its operating system and version, its unique identifier, crash data (if applicable), and what settings you’ve enabled. Your device and software settings affect what information your device makes available to us.
      • Log data, which is automatically recorded by our servers based on data sent by your app or browser. This typically includes the date and time you visited, the browser or app version you used (and its settings), the URLs you came from and go to, your IP address and protocol, and how you used Community Social (for example, which links you clicked on).
      • Cookie data, which comes from “cookies” (small data files stored on your computer or mobile device) and similar technologies. Cookie data helps us recognize you, remember your preferences, and learn more about you; some, but not all, cookie data is associated with your Community Social account. You can configure your browser to reject cookies, but doing so will prevent you from logging into our website. To learn more about our use of cookies, web beacons, and similar technologies

      We collect information from our vendors and, in the India, from advertisers. For example, we obtain map information from mapping companies, and an advertiser may provide us with information about whether a sponsored post on Community Social led to purchases.

      We collect information from public sources, such as census data, street addresses, property lot maps, and postal address change information. This helps us understand our members and potential areas for expansion.

      How do we use the information we collect?

      We use information to identify and invite potential new members, and to set up new Community Social neighbourhoods.

      • If you decide to invite new members to join Community Social, you might share their residential or email address with us, or share your contacts (or social-media friends list) with us, so we can send an invitation and reminders on your behalf.
      • We use public sources to help identify potential new members (well, technically, addresses not already associated with a Community Social membership); and, on rare occasions, use that information to send direct-mail invitations.
      • If you ask us to notify you when we start offering service to your neighbourhood, we keep your request until your neighbourhood is established, and then use it to notify you as requested and to help verify you as a resident.

      We use information to get you started on Community Social:

      • For residential members, we verify that you live at the address you gave us through a combination of your address and a second factor, such as a code we provide you, digits from your credit card or social security number (where permitted by law), or manual verification by the member who invited you or by a Lead. We also use public registries to block addresses of registered sex offenders in the United States (and other countries where permitted by law).
      • Once you register, your personal information is used to populate your profile.

      We use information to operate Community Social and to improve our products and features:

      • To help you publish Content and view and respond to Content from other members, based on your settings and posting selections.
      • To highlight popular neighbourhood topics or resources on a neighbourhood's public home page or an organization’s public page.
      • To help support businesses recommended by Community Social members.
      • To understand the aggregate demographics of the members and neighbourhoods we serve.
      • To respond to your support requests and comments.
      • To test and evaluate potential new products and features on Community Social.
      • To diagnose and resolve problems, analyze trends, and monitor aggregate usage and resource needs.

      Where available, we use information to provide and improve sponsored posts and other commercial offerings. Privacy is an important tenet on Community Social, so we do not give your personal information to advertisers without your authorization. Rather, we use information:

      • To measure whether a sponsored post was interesting to members.
      • To measure whether a sponsored post was effective for the advertiser.
      • To help target offers and other ads, based on what we think will be interesting to you.

      What choices do you have?

      We work to give you control over what and how you choose to share on Community Social.

      You have choices about sharing your profile information:

      • You decide how much personal information, such as the street number of your home address, to share in your personal profile, and how much of your profile to share with different audiences (such as members in your neighborhood, or members of nearby neighborhoods), by using your profile settings.
      • If you want to share information about your family in your profile, such as photos, please ensure you have their permission.
        You have choices about invitations and reminders:
      • If you ask us to notify you when we start offering service to your neighbourhood, we keep your request until your neighborhood is established, and then use it to notify you as requested and to help verify you as a resident. If you change your mind about wanting to be notified, contact us.
        You have choices about whether, how, and with whom you share Content:
      • You can share Content with other Community Social members, in the form of a private message from you to another member, or a post shared with your neighborhood, or nearby neighborhoods, or with a Group. Some types of Content, such as Events, Classifieds, and Recommendations, may be shared more widely across Community Social or as “public,” meaning accessible to search engines and non-members. Use your settings and the selections available when you post Content to control visibility.
      • Comments tagged to a business, including positive comments which may also be marked as Recommendations, are viewable on the business’s Local Page and will be automatically shared with the business, unless you opt out of sharing. If a Lead or our system tags a comment incorrectly, you can correct it; check your settings for other choices about visibility.
      • If a business you recommend advertises on Community Social, your Recommendation may appear in, near, or adjacent to sponsored posts or other advertisements from the recommended business. If you do not want it used this way, you can opt out by removing (“un-recommending”) it.
      • Replies (other than Recommendations) and “thanks” in a conversation are visible to the same Community Social neighborhoods as the original post that started the conversational thread.
        • This means that a reply to a broadcast post from a news organization or a governmental agency, such as a police or fire department, will be visible across its service area, potentially covering multiple neighborhoods or an entire city. If the agency or news organization accounts makes their broadcast feeds available to non-members, your reply may be accessible to non-members as well, attributed to “A member from …” (the name of your neighborhood) without other identifying information. If you do not want your reply to be accessible to non-members, you can delete it.
        • o If a reply is tagged to a Local Page as a Recommendation, visibility is based on your Recommendations privacy settings.
      • You can edit your posted Content or delete it from Community Social as long as your account is active, with the limited exceptions noted below.
        • Private messages from you to a specific member or members cannot be individually deleted, whether from your side or from the inbox of the recipient(s). (If you delete your account, private messages are deleted, along with all of your other posted Content.)
        • If you’ve shared Content with a group, you cannot remove it from the group recipients.
        • If you’ve moved neighborhoods, you cannot delete any Content you shared in your old neighborhood, but we can delete it for you; contact us for assistance.
        • Please note that deleting a post will result in removal of all replies to that post too.
      • If you believe that an item of de-identified or aggregated public Content visible to non-members (for example, a snippet on your neighborhood’s home page) is yours and do not wish it to be publicly visible, contact us.
      • To learn more about communications and visibility, visit Community Social Help.
        You have choices about the emails and notifications we send you:
      • You can manage your email preferences on your settings page. By default, you are signed up for agency broadcast emails applicable to your area; you can change this in your settings. Certain member-related administrative emails cannot be turned off; the only way to end those is to delete or deactivate your Community Social account.

      If you granted Community Social access to geolocation information from your mobile device, you can revoke that grant at any time by changing the settings on your mobile device.

      You may choose to move your account to a new neighbourhood, or to deactivate or delete your account:

      • If you move from one neighbourhood to another, and indicate through your account settings that you have moved, some of your personal profile (such as name, photo, interests, responses to your invitations, phone and email contact) will migrate to the new neighbourhood. Once you’ve verified your new address, you will no longer be a member of your old neighbourhood and cannot edit or delete Content you posted there. Content items in the old neighbourhood will link to a limited user profile that includes your name and photo. We may notify the neighbourhood Leads of your move and let you do so as well.
      • You can deactivate your account through your account settings, with immediate effect; to request reactivation, you simply log back in to Community Social and indicate that you wish to reactivate.
        • Account deactivation ends all email notifications; you will no longer appear in your neighbourhood directory or map. We may notify the neighbourhood Leads that you’ve left the neighbourhood, and/or give you an opportunity to do so.
        • Content you shared before deactivating will remain in your neighbourhood, attributed to a limited member profile with your name and photo, except for any individual Content items you deleted before you deactivated your account.
      • To request deletion of your account, please contact us at deletion@Community Social.com; account deletion may take up to forty (40) days. Account deletion cannot be undone.
        • Account deletion ends all email notifications; you will no longer appear in your neighbourhood directory or map. We may notify the neighbourhood Leads that you’ve left the neighbourhood, and/or give you an opportunity to do so.
        • Account deletion deletes all of your previously posted Content and all data relevant to you except that: (a) private messages may remain visible to the recipient(s) but attributed without your identity (e.g., “A Member”); and (b) we may retain account records to the extent we believe necessary for legal, safety, or other legitimate reasons
        • Because deletion removes your account information from our systems, you may in the future receive new invitations to join Community Social.

      How does Community Social share information about me with third parties?

      Community Social is a platform for neighbours to share helpful information with each other. To that end, we make the Content you post on Community Social, such as posts, replies, messages, and profile information, available to other Community Social members based on the preferences in your settings, the preferences on the Content you provide, and as described in this policy.

      As we’ve said above, we know that you do not want spam or marketing calls from third parties, so we will never sell or rent your personal information to third parties, and we won’t share it with a third party unless we have your authorization.

      A few words about advertising: With respect to advertisers on Community Social in the US (and elsewhere when available), you always have a choice as to whether or how you interact with a sponsored post or other advertisement (for example, by replying or “thanking” them for the post or by clicking to learn more about an offer). If you reply to a sponsored post or other offer, we send your reply to the advertiser, and we may log your interaction as part of tracking the overall effectiveness of the ad.

      We may customize the sponsored posts or other ad offerings you see on Community Social based on information from our advertisers, on the demographics of your neighbourhood, or on your actions on Community Social. (For example, a home services company might prepare a de-identified scramble, or hash, of customer addresses, to allow us to match that with a similarly de-identified scramble (hash) of addresses of members on Community Social, and use that to offer a special deal to those customers who are Community Social members. Or, if you search on Community Social for a particular product, we might show you ads for providers of that product or related products.) In the future, we may also offer ads that are personalized based on your actions off Community Social; if we do this, we will provide you with notice and choices about it.

      Our systems are not currently configured to accept browsers’ “Do Not Track” signals, as no industry-wide standard for handling them has been adopted.

      In the future, we may offer you a feature that allows you to use your Community Social account credentials to log in to someone else’s services, apps, or websites. If you opt in to use this feature (for example, to sign a local petition), then with your permission, Community Social will provide the other service with your personal information, such as your name, address, and neighbourhood. Their use of this information, and other data about your use of their service, will be governed by their privacy policy.

      In the future, we may present you the option to purchase goods or services through a third-party payment processor. If you choose to make a such a purchase, we may share your information with the payment processor as necessary to conclude the transaction, as well as with the company or person you’re buying from. Any information that you provide for sharing for this purpose will be subject to their privacy policy.

      We share some aggregated information about our neighbourhoods with government agency members and other organizational members, such as statistics about neighbourhood activity and size. Because of the special role played by government agency accounts, we may provide agency accounts with limited identifying personal information (first name and last initial) for neighbourhood Leads, so that the agency can communicate directly with them.

      We may also share aggregated or de-identified information with companies we do business with, including our advertisers (in the US or where available) as well as government agency members or other organizational members.

      In limited circumstances (for example to highlight popular neighbourhood resources or topics on the neighbourhood's home page), we may make snippets of Content available, without your name or other identifying information, to the public (meaning non-members and search engines).

      We may share your personal information with third-party service providers doing work for us. These third parties are contractually required to use it only to provide their service to us, and contractually barred from using it for their own purposes. (For example, we use a company to help test and analyze the performance of our website and mobile applications.)

      We may share your information within our “corporate family”, meaning Club Concierge Services Pvt Ltrd., the company that provides Community Social in India. As we grow and Community Social becomes available in more countries, we may expand our corporate family by establishing local subsidiaries or other affiliates in these countries as needed to help us provide Community Social there. Upon or in anticipation of the merger or acquisition of our company and/or all or part of its assets, your personal information may be transferred. If you have questions about the Community Social family of companies, contact us.

      Legal and Safety Reasons. We may retain, preserve, or share your personal information if we have a good-faith belief that (a) we are legally required to do so in response to a legal request (e.g., a subpoena, search warrant, court order, or other request from law enforcement) or (b) that it is necessary or appropriate to do so to protect our rights, property, or safety; to enforce our Member Agreement or any other agreements we have with you; or to prevent physical injury or other harm to any person or entity, including yourself and members of the general public. Our legal team reviews every request received from law enforcement, and we frequently seek modifications of requests that we believe are procedurally flawed or too broad.

      What else should you understand about your information and Community Social?

      Data Retention. We may retain your information in our server logs, our databases and our records for as long as necessary in light of the purposes set out in this privacy policy, subject to any legal obligations to further retain such information. We may retain your verification-related information for a reasonable period of time, even if you do not complete all verification steps, to assist with future verifications and to prevent abuse of our verification processes. If you decide not to verify the account and would like us to delete the verification information you provided, contact us.

      Account Security. Community Social uses technical and organizational measures intended to keep your data secure, including using https on our web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, the internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.

      Accessing Your Information. You can access much of your Community Social information by logging into your Community Social account. For EU members: If you require additional access or if you are not currently a Community Social member, email us at personal-info@Community Social.com to request a copy of your Community Social information.

      If you live in India , the Services are operated and provided to you by Club Concierge Services Pvt Ltd.

      Other Services and Websites. In using Community Social, you may come across links to websites and services operated by third parties (for example, if a member shares a link to a video on YouTube). These third parties have their own privacy policies, which will apply to your activity if you click on the link and access their website or service. We do not accept any responsibility or liability for such external sites’ privacy and security practices.

      Amendment. From time to time we may make changes to this privacy policy. If we materially change our privacy policy, we will take steps to notify you in advance of the change, for example by emailing you or by posting a notice in your neighborhood feed. The most up-to-date version of the privacy policy is available here. If you continue to access or use Community Social after the date any revised privacy policy comes into force, you will be deemed to have consented to the revised privacy policy.

      Contact Us Email: privacy@Community Social.in

      Promote local businesses and commerce the right way

      On Community Social, we support local businesses and encourage neighbors to share helpful information about their favorite businesses and services. We also encourage neighbors to buy, sell, and give things away. Community Social is actively working on solutions for local businesses to participate in their Community Social neighborhood. See more detail about this guideline.

      Use your true identity

      Community Social is a network for you and the people who live in your local community. To that end, using your true identity and honestly representing yourself are key parts of being a Community Social member. See more detail about this guideline.

      Keep it clean and legal

      Keep all content and activity family-friendly and legal, and adhere to our rules about regulated goods and services. See more detail about this guideline.

      Illegal and regulated goods and services

      We prohibit the selling, soliciting, or offering of any illegal goods or services. If you believe that posts in your neighbourhood violate this guideline, please contact the relevant local authorities.

      Violations of privacy

      Do not post private information without permission.


      • The content of private messages sent through Community Social
      • Non-public legal documents
      • Personal contact or account information, such as email addresses, credit cards, or bank information
      • A person’s legal or medical history, unless there is a compelling public interest served by doing so

      Notable allowed exceptions:

      • Contact information when recommending someone’s services. However, if you post someone’s personal email addresses, phone number, or physical address and they request that it be removed, we may remove it.
      • Posting photos of people in public places is allowed. However, if a parent or guardian requests that a photo of a minor be removed from Community Social, we may remove it.

      Our guidelines on public shaming also apply to the posting of information about neighbors. If another Community Social member is sending you abusive private messages via Community Social, please contact Community Social Support so that we can take appropriate action.

      Community Social’s Privacy Policy describes our corporate privacy and security practices.

      Threats to the safety of others

      Threatening someone’s physical safety is prohibited on Community Social. If you believe that your physical safety or the safety of another person is at risk, please call 911 or contact the relevant local authorities.

      If Community Social is contacted regarding imminent danger to a person's safety, we may also report that concern to the relevant authorities. However, contacting Community Social is not a substitute for reporting your safety issue to the relevant authorities.


      Do not use profanity. Cursing is not necessary and may offend some of your neighbours.

      Fraud and spam

      Fraudulent content, phishing, or content we deem to be spam is not permitted.